Privacy Policy

Who is responsible for your data?

The data controller is:

Attila Szita EI, operating under the name FLÂNE

What personal data do we collect?

We only collect personal data that is necessary for the operation of the website, communication with visitors and customers, and the management of Flâne’s business activities.

• Contact information, such as your name, email address, telephone number and company or organisation name when you provide them.
• Message content, including information you send through a contact form, by email or through another direct communication channel.
• Business and order information, where relevant, such as billing details, delivery information, order details and information relating to a retail or collaboration project.
• Technical information, such as basic server and security logs that may include an IP address, date and time of access, requested page and technical browser or device information.

How do we collect your data?

Personal data may be collected when you:

• contact Flâne by email or through the website;
• request information about the FLÂNE Collection or a collaboration;
• place or discuss an order;
• become a retail, collaboration or other business partner;
• otherwise provide information directly to us.

Some limited technical information may also be generated automatically when the website is accessed, for example through standard web server logs used for security and technical operation.

Privacy-conscious traffic statistics

We use limited server access logs to understand aggregate website traffic, including popular pages and use of the English and French versions. GoAccess processes these logs on our hosting server; reports are accessible only to authenticated Flâne administrators.

In these analytics logs, IP addresses are masked before storage: IPv4 retains only the first 24 bits, and IPv6 the first 48 bits. We retain the access time, known public page path, response status, browser User-Agent and referring website’s hostname when available. Other request headers, query-string values, request bodies and administrator traffic are excluded. Logs are rotated and retained for approximately 30 days.

This uses no analytics cookie or browser tracking script and does not create visitor profiles. Visitor counts are approximate network-and-browser counts, not precise counts of people. Security and operational logs are separate from these analytics logs.

Why do we use your data?

• To respond to enquiries and communicate with you about Flâne products, retail partnerships or collaborations.
• To prepare and manage orders or business relationships, including quotations, production, delivery and after-sales communication.
• To meet legal and accounting obligations, including the creation and retention of invoices and other required business records.
• To operate, maintain and secure the website, including troubleshooting, preventing abuse and ensuring technical reliability.

Legal bases for processing

Depending on the purpose, Flâne processes personal data on one or more of the following legal bases:

• Pre-contractual steps and performance of a contract, where processing is necessary to respond to a request, prepare an order or collaboration, or fulfil an agreement.
• Legal obligations, where information must be retained or processed to comply with accounting, tax or other legal requirements.
• Legitimate interests, where processing is necessary for the ordinary operation, security and protection of the website and Flâne’s business activities, provided that these interests do not override your rights and freedoms.
• Consent, where consent is specifically required for a particular processing activity.

Who may receive your data?

Personal data is only accessible to Flâne and, where necessary, to service providers involved in operating the website or carrying out Flâne’s business activities.

Where relevant, these may include:

• website hosting and technical service providers;
• email and communication providers;
• invoicing and accounting services;
• payment providers, where a payment service is used;
• delivery or logistics providers where necessary to fulfil an order;
• public authorities or professional advisers where disclosure is required by law or necessary to protect legal rights.

These recipients only receive the information necessary for their role.

International data transfers

Flâne aims to use service providers located in the European Union or European Economic Area where reasonably possible.

If personal data is transferred outside the European Economic Area, appropriate safeguards required by applicable data protection law will be used where necessary.

How long do we keep your data?

Personal data is kept only for as long as necessary for the purpose for which it was collected and, where applicable, for the period required by legal, accounting or tax obligations.

• General enquiries: normally kept only for the time needed to respond and manage the related request.
• Prospective business contacts: information may be retained for up to three years from the last meaningful contact where this is relevant to an ongoing or potential business relationship.
• Customer and business records: retained for the duration of the business relationship and, where required, for the applicable legal retention periods.
• Accounting documents and invoices: retained for the period required under applicable French law.
• Technical and security logs: retained only for a limited period appropriate to their technical and security purpose.

Your rights

Under applicable data protection law, you may have the right to:

• access your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of your data where applicable;
• request restriction of processing;
• object to certain processing based on legitimate interests;
• receive certain data in a portable format where the right to data portability applies;
• withdraw consent at any time where processing is based on consent.

These rights are subject to the conditions and limitations provided by applicable law.

How to exercise your rights

To exercise your data protection rights or ask a question about how your personal data is handled, contact:

hello@byflane.com

We may need to request additional information where reasonably necessary to confirm your identity before responding to a request.

Right to lodge a complaint

If you believe that your personal data has not been handled in accordance with applicable data protection law, you have the right to lodge a complaint with the French data protection authority, the Commission nationale de l’informatique et des libertés (CNIL).

Data security

Flâne takes reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.

Cookies and similar technologies

Information about cookies and similar technologies used by byflane.com is provided in our Cookies Policy.

Changes to this Privacy Policy

This Privacy Policy may be updated when the website, Flâne’s services or applicable legal requirements change.

The most recent version will always be published on this page.

Last updated: October 2026